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Job Details
Distribution Date : 3 June 2023
Job Area : Lahore
Association
: Telenor Pakistan
Classified
: Government
Work Type
: Full Time
Last Date
: 6 June 2023
Vacant Positions
·
Assistant Manager Operation
Qualification
·
MBA, BS, BSC, BBA
Your
Relevant Objectives include:
·
The operational support is so dependable that the
on-the-ground crew feels prepared for any kind of system support tasks.
·
Responsibilities include BVS O&M, full-cycle
franchise agreements, renewals, terminations, and daily franchise and retail
operations as and when shared with S&D planning
·
To manage customer and channel complaints, regional
projects, BVS device management, fraud control, channel operations in the GSM
and FS domains, and digital initiatives like Apollo by empowering the team to
reach organizational objectives.
·
ensuring the best possible use of BVS equipment and
other company assets through routine monitoring and replacement
recommendations.
·
Responsibilities include providing leadership
(foresight) at the regional level to accomplish organizational and regional
strategy goals.
·
Product float management and regional trainings are
owned, driven, and ensured.
Your typical workday:
- ·
keeper of franchise and retailer-level data,
agreements, and other crucial operation initiatives and actions at the regional
(GSM & FS) level.
- ·
Make sure you stay knowledgeable about the product and
effectively give operational assistance.
- ·
To offer the regional team technical help for FS and
GSM-related system support issues.
- ·
To ensure proper franchise termination procedures and
onboarding procedures for new franchises.
- ·
To make sure that the team has received training on
the products, systems, routines, and procedures.
- ·
collaborating closely with all parties involved in the
process of product and distribution execution.
- ·
Regional point of contact for external FS & GSM
stakeholders, including Circle, HQ, and Bank.
- ·
To guarantee accurate and current mapping of sales
personnel, franchisees, merchants, and territory in Tracker.
- ·
coordination with important regulatory stakeholders.
Create risk mitigation
strategies, and make sure goals are met.
- ·
analyse daily channel performance and provide
necessary adjustments to successfully reach the desired results or targets.
- ·
Model of GSM and FS governance at all levels.
- ·
Credit planning, management, and recovery for GSM
& FS
- ·
to ensure retailer advocacy and to regularly visit
leading stores to acquire market intelligence information.
- ·
Analyzing competitiveness and determining the
advantages and disadvantages of regional operations
- ·
the planning and execution of special projects.
Functional
Knowledge / Skills
- Flexibility and self-motivation, as well as the capacity to perform well under duress.
- excellent verbal and written English communication abilities.
- Quantitative and data interpretation abilities.
- powerful analytical abilities.
- Strong in Words, Excel, and PowerPoint.
- Knowledge of the B2B, B2C, and distribution models for telco
- a problem-solving strategy that is process-oriented.
- A difficult problem should be able to be analysed, understood, and solved
- the capacity to conduct analysis, report findings, and produce for the team actionable insights
- Excellent at leading a team and fostering ties with coworkers and outside vendors
- organised and capable of managing multiple projects or activities at once.